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Data Privacy: How We Protect Your Info During Repairs
Security

Data Privacy: How We Protect Your Info During Repairs

ByBelmobile SecurityPosted on 2024-03-20

At Belmobile, we understand that your smartphone contains your entire life - photos, messages, banking apps, and more. That's why we take data privacy seriously.

Our Protocols:

  1. No Access Policy: Our technicians only access the functions necessary for the repair (e.g., testing the camera or touch screen). We never browse your photos or personal data.
  2. Device Passcodes: We ask for your passcode only if strictly necessary for testing. You can also disable it or use Guest Mode (Android) if you prefer.
  3. Data Security: We recommend backing up your data before any repair, although 99% of repairs preserve your data intact.
  4. Transparency: We perform repairs in open labs or while you wait, so you can see exactly what's happening.

Trust is the foundation of our business. Your data stays yours.