Question 1

How can I contact you?

Accepted Answer

You can contact us by phone, email, or by visiting one of our stores in Brussels (Schaerbeek or Anderlecht).

Question 2

How long does a repair take?

Accepted Answer

Most repairs, such as screen or battery replacements for iPhone and Samsung, are completed in about 30 minutes in our labs.

Question 3

Do you offer a warranty?

Accepted Answer

Yes, we offer a 1-year warranty on all our repairs and installed parts.

Question 4

Where is the nearest Belmobile shop?

Accepted Answer

We have shops in Schaerbeek (Rue Gallait 4) and Anderlecht (Rue Lambert Crickx 12). Walk-ins welcome.

Question 5

Do you buy broken phones?

Accepted Answer

Yes! We buy devices in any condition (Broken screen, Face ID not working, etc.). Get a quote to see the price.

Question 6

Is payment immediate?

Accepted Answer

Absolutely. In store, we pay instant Cash. Online, we make an instant transfer upon receipt.

Question 7

When will I receive a reply to my message?

Accepted Answer

Our team strives to respond to all messages within 24 business hours.

Question 8

Do you offer technical support by phone?

Accepted Answer

Yes, our technical support is available by phone during opening hours to assist you.

Question 9

How can I track my repair or buyback?

Accepted Answer

You can track the status of your case via our 'Order Tracking' page using your reference number and email.

Contact Us

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