B2B Terms & Conditions (Business Customers)
These terms govern exclusively the relationship between Belmobile.be SRL and its business customers (companies, self-employed persons and organisations acting within the scope of their activity). Where applicable, they override the general terms intended for consumers.
1. Identification & scope
Belmobile.be SRL — Rue Gallait 4, 1030 Brussels, Belgium — VAT / CBE: BE0502737241 (RLE Brussels, French-speaking division) — phone: +32 2 275 98 67 — contact@belmobile.be. These terms apply to any business customer (B2B) acting for the purposes of its activity. The customer acknowledges that it does not act as a consumer: consumer-law protections, including the 14-day right of withdrawal and the legal guarantee of conformity, do not apply. By placing an order, the customer accepts these terms without reservation; they prevail over the customer's own purchasing terms.
2. Orders, quotes & prices (ex-VAT)
• Quote: every service (repair, refurbished, fleet management) is subject to a quote or purchase order. The contract is formed upon Belmobile's written confirmation. • Prices: unless stated otherwise, B2B prices are exclusive of VAT. Belgian VAT of 21% is added, save for a valid reverse charge or intra-Community exemption (customer's VAT number required). • Discrepancies: declared volumes, models and condition determine the price; any discrepancy found at inspection may give rise to a revised offer.
3. Payment & late payment
• Term: unless otherwise agreed in writing, invoices are payable within 30 days of the invoice date. • Late payment: in accordance with the Belgian Act of 2 August 2002 on combating late payment in commercial transactions, any amount unpaid at maturity automatically and without notice bears interest at the statutory interest rate for commercial transactions, plus a fixed indemnity of €40 for recovery costs, without prejudice to actual costs. • Suspension: Belmobile may suspend ongoing services or deliveries in the event of an overdue unpaid invoice.
4. Retention of title
The goods delivered (refurbished devices, parts, accessories) remain the exclusive property of Belmobile.be SRL until full payment of the price in principal, interest and costs. The transfer of risk, however, occurs upon delivery. The customer may not resell or pledge the goods as long as they are not fully paid.
5. Warranties (B2B)
• Duration: Belmobile grants the business customer a 3-month commercial warranty on replaced parts, labour and refurbished devices, from the date of delivery. • Exclusions: accidental or physical damage, water damage, work by unauthorised third parties, software faults attributable to the customer. • This commercial warranty is without prejudice to the legal warranty against hidden defects (art. 1641 of the Civil Code), which cannot be excluded in the event of the seller's bad faith. Any hidden defect must be notified in writing within 8 days of its discovery (short period, art. 1648 of the Civil Code). • Backup: the business customer is solely responsible for backing up and erasing its data before any work.
6. Buyback & fleet management
• Buyback estimates, including in volume or fleet, are indicative and confirmed after technical inspection. • The business customer warrants that it owns the devices transferred, free of any pledge, and has erased or authorised the erasure of data and locks (MDM, iCloud/Google accounts). • Ownership of the bought-back devices is transferred to Belmobile.be SRL upon effective payment.
7. Liability & confidentiality
• Liability: to the maximum extent permitted by Belgian law, the liability of Belmobile.be SRL is limited to the value of the service or product concerned; indirect damages (loss of business, data or customers) are excluded. This limitation does not apply in the event of fraud, gross negligence, breach of an essential obligation, or personal injury. • Data: where Belmobile processes personal data on behalf of the customer (fleet, repairs), it acts as a processor within the meaning of the GDPR, under a separate data processing agreement (DPA) concluded in accordance with Article 28 GDPR, on the customer's instructions and with appropriate security measures. • Confidentiality: each party safeguards the confidentiality of the commercial information exchanged.
8. Governing law & jurisdiction
These terms are governed by Belgian law. The Act of 4 April 2019 on unfair terms between businesses remains applicable. Any dispute falls within the exclusive jurisdiction of the courts of the judicial district of Brussels (French-speaking division).